Sailaway’s COVIDSafe Message to Guests

The health and safety of our customers and employees is and always has been our highest priority. Our new operating procedures bring together a number of new and existing wellbeing measures to give you peace of mind when you travel with Sailaway.

Sailaway has a COVIDSafe Plan in place to ensure the safety of staff and guests. All efforts will be made to provide a clean and hygienic environment to allow our visitors to safely enjoy the activities of sailing and snorkelling on the Great Barrier Reef.

These include:

  • Highly recommend passengers and employees download the COVIDSafe app – enabled, to assist with tracking if required
  • Guests to check in at the Sailaway Office in the Marina before going to the boat. A Sailaway staff member will take your temperature with a Digital LCD Thermometer Infrared Forehead Non-Contact Temperature Gun. Should your reading be 38 degrees Celsius or higher we will kindly ask you not to travel on this day, for the safety of all on board
  • If you are unwell and have COVID19 symptoms such as fever, respiratory infection or shortness of breath, sore throat and a dry persistent cough, you will be asked not to travel with Sailaway and advised to seek medical advice
  • Sailaway has the right to refuse a passenger if deemed unwell and they will not be permitted to board the vessel. This is for the benefit of all passengers and staff on board. Should this occur there will be no refund, however you would be welcome to travel on another day when 100% fit and well. We recommend you have travel insurance
  • Social distancing advice will be provided on board during the Safety Briefing
  • Hand sanitising stations will be provided on the vessels
  • There is enhanced cleaning of the vessels, with a focus on high contact areas
  • Sanitising wipes will be provided for passengers to wipe any equipment used, if preferred
  • Snorkelling equipment provided is thoroughly washed and sanitised twice
  • No cash on board – Use Credit Card only for onboard purchases
  • Our staff are trained to follow strict personal hygiene protocols

We want to reassure you that all of us at Sailaway are fully committed to looking after your wellbeing when you sail with us and we look forward to welcoming you on board soon.

Happy and safe travels to Port Douglas! See you soon!

Discover Sailaway's Reef Destinations


The Coral Cays are pure white sand surrounded by a large fringing reef system and crystal clear water.

Sailaway is the only operator from Port Douglas who has access to visit Mackay Coral Cays. This exclusivity means we have the area to ourselves to explore without restrictions.

Low Isles

Low Isles is an idyllic Coral Cay island. The reef around Low Isles comprises 150 species of hard corals and is dominated by 15 species of soft corals.

Guests of Sailaway have the opportunity to snorkel in the lagoon of the island with our marine biologist, offering an interesting and informative tour.

Sunset Sailing

Enjoy the thrill of pure sailing. A must do when visiting Port Douglas is to relax with an exhilarating cruise on board this first class sailing catamaran.

Soak up the peace and tranquillity of a tropical sunset over the Coral Sea as you sail along the coast off Far North Queensland.

Sailaway Loyalty Club

Receive 10% discount on your second Sailaway experience - simply contact our friendly reservations team to book. Conditions apply.